Contact information

We're here to help.

At Climanto, customer satisfaction is our priority. Whether you have a question about your order, need help with a return, or just want to learn more about our products — our team is ready to assist.

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Get in Touch

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Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (Eastern Time) Saturday – Sunday: Closed

We aim to respond to all inquiries within 1–2 business days.

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Before You Contact Us

You may find a quick answer in our:

• 📦 Shipping Policy — delivery times, tracking, free shipping
• 🔄 Refund Policy — return eligibility and process
• ❓ FAQ — common questions answered

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For Return Requests

Please email us with subject: "Return Request – Order #[Your Order Number]" and include photos of any damage or issue.